Support

How can we help?

DermPro Connect support can help with your account, membership, and learning or expert session problems.

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Contact support

Contact DermPro Connect support: admin@dermproconnect.com

Tell us the page you were on, what you were trying to do, and what happened instead. If the page showed a support reference, include it exactly as shown.

Do not include patient names, images, dates of birth, or case details in a support message.

Common topics

  • Account access

    Signing in, resetting your password, confirming your email, or the status of an access request.

  • Membership and payments

    Your DermPro Connect membership, a checkout that did not finish, or a charge you have a question about.

  • Learning Lab and expert sessions

    A module, knowledge check, written review, or live session that did not work as expected.

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